Welcome to Shree OSR Enterprises (“we,” “our,” or “us”). We are a leading manufacturer and supplier of industrial fasteners including nuts, bolts, washers, screws, clamps, anchors, and related hardware, serving customers across India and internationally.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at www.shreeosrenterprises.com, submit enquiries, create an account, or interact with us in any capacity. By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect


Information You Provide Directly

When you interact with our website or contact us, we may collect the following personal information:

  • Full name (first and last name)
  • Email address
  • Phone number
  • Country of residence or business
  • Product enquiry details and requirements
  • Account credentials (username and password for registered users)
  • Business name and nature of business (for B2B customers)

Information Collected Automatically

When you visit our website, certain technical data is collected automatically, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Date and time of visit

Information from Third-Party Tools

We use third-party services such as Google Tag Manager, Google Analytics, and WhatsApp Business for communication and analytics. These services may independently collect data in accordance with their own privacy policies.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your product enquiries and provide quotations
  • To process orders and manage customer accounts
  • To communicate with you via email, phone, or WhatsApp regarding your requirements
  • To improve and personalise your experience on our website
  • To analyse website traffic and understand how users interact with our site
  • To send relevant product updates, offers, or newsletters (only with your consent)
  • To comply with applicable legal obligations under Indian law
  • To detect and prevent fraudulent or unauthorised activity

Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing communications, or delivering services. These parties are contractually obligated to handle your data securely.
  • Legal Requirements: When required to comply with applicable law, court orders, or government regulations in India or other applicable jurisdictions.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
  • With Your Consent: In any other circumstances where you have explicitly consented to the disclosure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical insights. Cookies are small text files stored on your device by your web browser.
We use the following types of cookies:

  • Essential Cookies: Required for core website functionality such as login sessions and shopping cart.
  • Analytics Cookies: Used via Google Analytics and Google Tag Manager (GTM-5SW5D2JN) to understand visitor behaviour and improve our website.
  • Preference Cookies: Remember your settings and preferences for future visits.
  • You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure server infrastructure
  • Encrypted data transmission (SSL/TLS)
  • Access controls and authentication procedures
  • Regular security reviews

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. When data is no longer needed, we securely delete or anonymise it.
Account information is retained for the duration your account is active. Enquiry records may be retained for up to 3 years for business and legal purposes.

Third-Party Links

Our website may contain links to third-party websites, including WhatsApp and other external services. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before providing any personal information.

Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to remove such data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Shree OSR Enterprises

Website: shreeosrenterprises.com
WhatsApp: +91 82873 86613
India

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Continued use of our website following any updates constitutes your acceptance of the revised Privacy Policy.